Technology Executive Resume
Welcome to the digital presence of Nash Stamenkovic a widely recognized and highly regarded technology leader transformation strategist and visionary executive based in the Greater Toronto Area. With more than 25 years of experience in information technology ERP systems and infrastructure leadership across North America and Europe I bring a distinct blend of enterprise insight strategic foresight and creative energy to every engagement.
Transforming Technology Across Industries
As a CIO Head of Technology and Director of IT across sectors including manufacturing logistics distribution environmental services and construction I have led multimillion dollar digital transformation programs. My specialties include: • Enterprise ERP implementation including Infor and Microsoft Dynamics
• Azure cloud infrastructure and Microsoft 365 ecosystem leadership
• Cybersecurity governance aligned to NIST PCI and ISO 27001
• Budgeting forecasting and cost optimization for enterprise IT
• Business continuity disaster recovery and risk mitigation
• CRM eCommerce and integrated business intelligence platforms
Whether scaling infrastructure across 16 or more sites or guiding a global team through multiregion platform rollouts I have developed a reputation as a handson executive with deep technical fluency and exceptional stakeholder engagement skills.
Based in Toronto Connected Globally
If you are searching for an IT executive CIO or strategic digital leader in the Greater Toronto Area with proven experience in industrial manufacturing supply chain distribution or logistics your search ends here. I am open to collaborations advisory roles and executive leadership opportunities where transformation scalability and efficiency are mission critical.
Leadership That Bridges Business and Humanity
Beyond my executive roles I am also deeply involved in theater and visual arts. This creative work informs my leadership style bringing a strong sense of empathy improvisation timing and human understanding into how I guide teams and solve problems. These experiences have helped shape a transformational leadership approach that is adaptable emotionally intelligent and focused on unlocking potential across diverse groups.
My approach to leadership empowers individuals while aligning complex systems around clear strategic goals resulting in measurable impact and lasting cultural improvements.
AI Amazon Apple brain chemistry business development culture Digital Strategy Digital Transformation disrupting industry disruptive technology distribution distributor ecommerce ERP future of entertainment future of industry future of technology improv Incubator Within manufacturing Mark Lore motivational personal development Ron Johnson startup Store No. 8 supply-chain team building technology Wal-Mart
Toronto Technology Leader | Digital Transformation Executive | CIO and IT Strategy Consultant
Dynamic and outcome-focused technology executive recognized for architecting IT strategy building resilient enterprise infrastructure and delivering transformative digital solutions across global organizations. With a deep track record in manufacturing logistics supply chain eCommerce and service sectors I help businesses harness technology to scale sustainably operate efficiently and evolve intelligently.
Known for driving strategic vision and hands-on leadership I specialize in aligning IT with core business goals deploying secure scalable cloud ecosystems and leading high-performing teams through enterprise modernization initiatives. My experience spans public and private sector environments where I have built future-ready systems implemented actionable governance frameworks and enabled innovation at scale.
Next Plumbing and Hydronics Supply Inc.
Toronto, ON
Head of Technology
(4/2022 – 4/2025)
As Head of IT for a fast-scaling national distributor I had full ownership of technology strategy infrastructure security transformation planning and vendor relationships. This included 16+ physical locations supporting warehousing logistics delivery sales and ecommerce systems. I developed multi-year IT roadmaps aligned to business growth KPIs and operational outcomes while acting as a bridge between executive leadership and operational execution.
- Oversaw the complete migration of legacy infrastructure to Azure including Active Directory Exchange SQL file services and remote access platforms.
- Led the reimplementation of Infor CSD ERP and integrated WebPresented CRM and BigCommerce e-commerce platforms.
- Managed a portfolio of cybersecurity tools including WatchGuard EDPR and Blackpoint MDR aligning posture to NIST and PCI standards.
- Established vendor SLAs IT governance frameworks and an internal culture of technical accountability and continuous service improvement.
- Delivered significant cost savings through vendor consolidation and optimized licensing strategies.
- Provided executive dashboards real-time metrics and strategic input to board-level stakeholders.
This role placed me at the center of high-growth digital strategy and positioned me as both an operationally focused and transformation-driven executive.
Emterra Group Inc.
Oakville, ON
Director of Information Technology
(11/2020 – 3/2022)
At Emterra I directed enterprise technology across 37 sites throughout Canada and the United States in the industrial services and environmental sustainability space. Reporting to both CFO and CSO I led all initiatives tied to modernization cloud strategy cybersecurity and digital performance alignment.
- Led ERP modernization by transitioning from MS Great Plains to Microsoft Dynamics 365.
- Delivered full Microsoft 365 and Azure cloud transformation including Intune endpoint management and Exchange Online.
- Spearheaded audit-ready compliance frameworks including PCI DSS and NIST CSF standards.
- Managed enterprise-wide infrastructure upgrades for resiliency and mobility enablement.
- Introduced a data governance program to support real-time business intelligence integration using Power BI.
- Facilitated cross-departmental alignment through regular reporting and fiscal planning cycles.
Next Plumbing and Hydronics Supply Inc.
Toronto, ON
Information Technology Manager
(11/2019 – 11/2020)
In this foundational leadership role I restructured the technology function delivering over $700K in savings in the first year while positioning IT as a performance enabler for the business.
- Led the design and rollout of SD-WAN across 11 branches supporting seamless operations and disaster recovery.
- Directed migration to Microsoft 365 cloud services and remote desktop infrastructure on Azure.
- Guided the implementation of BI reporting dashboards to support executive decision-making.
- Drafted the company’s first comprehensive IT security policy framework aligned to industry benchmarks.
- Reshaped vendor contracts to ensure SLA compliance and improve service delivery.
Surteco Canada Ltd
Brampton, ON , Montreal, QC, Greensboro, NC, Dusseldorf, DE
CIO of North Americas & Director of International Projects
(1/2014 – 12/2018)
Reporting to the Global CIO and North American CEO I had full executive responsibility over IT strategy transformation and operations across all North American entities and international coordination.
- Built the digital roadmap for ERP modernization e-commerce globalization and CRM deployment.
- Deployed Magento e-commerce integrated with ERP across France Germany Australia and North America.
- Introduced Salesforce CRM and achieved record adoption while enabling real-time global reporting.
- Pioneered mobile transformation using Android-based logistics QA and manufacturing tracking tools.
- Directed IT budget across multiple currencies and markets ensuring compliance with ISO and GDPR standards.
- Served as executive liaison across departments for budgeting technology planning and resource strategy.
IT Manager, North Americas
(6/2005 – 1/2014)
Managed all IT infrastructure datacenter security and support operations across Surteco’s U.S. and Canadian footprint. Oversaw a team of 30+ internal and vendor staff supporting over 200 users in manufacturing and office environments.
- Delivered a 50% reduction in IT costs while increasing system capacity and uptime.
- Directed ERP enhancement projects and BI tool implementations across multiple sites.
- Orchestrated the move of entire data centers between cities with zero business downtime.
- Led enterprise database architecture across Oracle PostgreSQL SQL Server and MySQL environments.
- Established cloud-based systems for communications CRM support and finance applications.
Critical Path Inc.
Toronto, Ontario/San Francisco, CA USA
Systems Architect/Integration Specialist
(5/1999 – 5/2005)
Senior-level architect and systems lead supporting global SaaS delivery infrastructure with a focus on security speed and scale.
- Redesigned UNIX kernel layers improving processing by over 500% for cloud platform services.
- Led the architecture of high-availability load-balanced global networks with millions of users.
- Deployed SSL and encryption systems supporting NASA AT&T and government clients.
- Brought agile development practices to infrastructure operations prior to its widespread adoption.
Lara Internet Services
Burlington, ON
Sr. Systems Administrator/Integration Specialist
(3/1996 – 5/1999)
Foundational member of one of Ontario’s first ISPs. Owned all core technology functions including infrastructure provisioning customer support and network operations.
- Built and scaled the ISP’s first secure router and server network.
- Supported hybrid cloud and on-premise clients in early-stage digital adoption.
- Created response frameworks in collaboration with law enforcement for cybercrime detection and prevention. Throughout my career I have led enterprise-wide technology transformation initiatives built high-performance IT teams and driven infrastructure modernization projects across North America and Europe. My experience covers both strategic and tactical execution in public private and hybrid sector organizations.
Areas of expertise include:
• Enterprise ERP transformation Infor CSD Microsoft Dynamics 365 Great Plains and Oracle
• Multi-site infrastructure modernization cloud migration Azure Microsoft 365 SharePoint Intune
• Cybersecurity leadership NIST PCI ISO 27001 Blackpoint MDR WatchGuard EDPR
• IT governance and compliance policies IT audit coordination risk frameworks
• Strategic budgeting and fiscal forecasting including multi-year CapEx and OpEx oversight
• Data architecture and BI tools Power BI Birst and custom reporting integrations
• CRM and customer platform transformation including Salesforce WebPresented Magento BigCommerce
• Business continuity disaster recovery resilience planning and vendor optimization
• Project portfolio management enterprise PMO governance and prioritization frameworks
• Global and cross-border team leadership including vendor sourcing negotiation and onboarding
Positioned for a Broad Range of Executive Opportunities
Whether you are seeking a CIO Vice President of Technology Director of IT or strategic consultant I bring a record of delivering high-impact outcomes in complex and regulated environments. My leadership has improved operational uptime optimized cost structures enabled digital revenue growth and transformed culture across legacy and modern platforms.
I have successfully advised executive committees collaborated with cross-functional departments and established IT as a value-generating function at both mid-sized and enterprise scale. My leadership continues to evolve alongside emerging technologies business models and stakeholder expectations.
More Than Technology
My personal commitment to growth creativity and empathy is deeply influenced by my parallel pursuits in theater and visual arts. These disciplines enhance my approach to leadership creativity decision-making and team dynamics offering fresh perspectives and deeper human connection in every professional relationship.
This balance of systems thinking and creative problem solving allows me to lead with vision clarity and integrity, whether modernizing core infrastructure or advising on organizational change and digital maturity.
Tags: ERP, Customer experience, Customer service ,Digital Customer Experience Strategy, Digital Strategy, Digital Transformation, Journey Mapping, CRM, Customer Relationship Management, Data analytics, Digital Works, Data Mining, Management Consulting, Customer Strategy, Customer Experience Strategy, CEM, PMO, Program Management, Market Research, Consumer Research, Digital Marketing, Process Improvement, Journey Mapping, Digital Persona design, Data Analysis, Industry Research, Competitive Intelligence, Mobile Development, IDIs, Brand and Loyalty Strategy, Brand Analysis, UX, CX, UI, PM, CRM, Millennial, Social Media, SoMe, Supply Chain, Cloud, Process Innovation, Data Analysis, KPI monitoring systems, Sales, Marketing, SCM, Logistics, BOC, Finance, Data and Workflow Analysis, Business Operations Center, Lean, Six Sigma, #hashtag, and Synergy. Wearable Technology, #DCX, #DigitalTransformation, #Digital, #analytics,#personalization
Testimonials
Dr. Wolfgang Riediger
I would like to recommend Nash Stamenkovic, who I got to know in his role as CIO for Surteco N.A. in Canada.
Nash to me personalizes the modern role of a CIO. He not only convinces through his vast knowledge of IT leading his team in Canada, but he is also able to run international teams successfully by pulling and guide resources all over the world. I got to know him as a person who is very dedicated to develop a customer oriented and user friendly IT environment within the organization.
Richard King
I had and still have the privilege of working with Nash as the customer project lead for several international e-Business projects within the Surteco group of companies.
Nash brings very good technical skills and e-Business understanding to the table, but importantly is also able to relate the technology element to the business processes within the company.
His motivation to achieve, personal drive and commitment are outstanding and carry projects also over difficult phases and through workloads that require a blurring of borders between professional and private time investment.
At a personal level, it is a pleasure to work with Nash also in the more complex international projects that e-Business brings with it.
Nancy Brett MBA
I had the good fortune of working with Nash during the implementation of a multi site eCommerce solution. He is a strong leader with fantastic technical and troubleshooting skills. This has meant that the unexpected events which inevitably pop during complex rollouts ,were handled professionally and timely while keeping the team in tact.
Tom Rieke
Nash was our CIO and IT Manager in the 9+ years I was CEO for Surteco North America. I knew from the beginning he was a uniquely talented IT professional. Nash was able to leverage his strong managerial and technical skills to position our business as the best e-Business platform in our industry. The tools he developed enabled us to retain customers and help customers achieve their service and inventory goals. Nash is well rounded in technical areas but, as CEO, it was important to me that he was interested and had the ability to understand our business and use his technical knowledge to advance our business objectives. Nash is a pleasure to work with, his work is solid, well planned and, when things go wrong, as they occasionally do in IT, he has perseverance and intellect to get the problems solved.
Douglas Lyon
I have worked at Surteco NA along with Nash for many years. I am a Regional Sales Manager based out of Michigan – Nash is IT Manager at our North American HQ and main plant in Brampton, Ontario.
As I am not located at our plant, the IT support I need is vital for my daily tasks. Nash has done a superior job in helping and assisting me either directly or through his subordinates in making sure my computer and my access to system information works perfectly.
Nash has also been responsive to my customers needs and desires in their requests for special handling of their orders and forecasting needs – putting in place communication systems between their company and ours.
Romi Ban
I had the chance of working with Nash and reported to him for 4 and half years while occupying the role of System Administrator at Surteco Canada.
Being tech savvy he welcomes new concepts and technologies and competently incorporates them into his area of responsibility. Nash has provided great guidance and was always willing to help me grow in my job. He contributes in any way he can to resolve issues and problems. He is dedicated, competent, friendly and I would welcome the chance to work with him again.
Jovica Riznic
Nash was in my Introduction to Project Management class back in 2012. Through the course, he was the most prominent leader in the class in promoting online networking and initiating discussions around practical aspect of managing projects in various organizations. Nash was always ahead of the class and his work was simply outstanding. I am confident that he can become very effective leader with strong foundations in technical competences and high emotional intelligence to bring team together.