Nash Stamenkovic

Nash Stamenkovic

#TechnologyLeader #Toronto

Technology Executive Resume

Nash Stamenkovic: Senior Technology Executive in the Greater Toronto Area

Nash Stamenkovic is a Senior Technology Executive with deep expertise in driving innovation and transformation across industries including global manufacturing, logistics, supply chain, reverse logistics, banking, and tech startups in the Greater Toronto Area, including Toronto, Mississauga, Hamilton, Oakville, Burlington, and surrounding regions.

With a proven track record of evolving business and technology strategies, Nash excels at turning complex business challenges into growth opportunities. His strategic leadership has optimized processes to create customer value, reduce operating costs, and enhance the quality of products and services. Having successfully led vital projects across three continents, Nash is the technology leader you need to drive your organization forward.

As a passionate advocate for elevating technology’s role in driving organizational growth, Nash’s leadership goes beyond IT. He fosters collaboration across all levels of business, integrating technology seamlessly to deliver real, measurable results. Nash’s approach is hands-on, transparent, and rooted in ethical practices and emotional intelligence, ensuring that every project is completed with a focus on excellence and stakeholder value.

If you’re looking to reignite, restructure, and set your company on the path to success through innovative technology and proven business processes, Nash is the strategic partner you need on your team—not just another vendor. He will look after your interests, ensuring long-term success and sustainable growth.

Nash brings a combination of executive leadership, technical expertise, and people management—developing and mentoring teams while leading complex, high-impact projects with confidence. His experience across diverse industries means no challenge is too big or too small. When you need a dependable, results-oriented Technology Leader who will make a transformative impact, Nash is the professional you can trust.

Don’t settle for less—contact Nash today via LinkedIn.

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SENIOR TECHNOLOGY EXECUTIVE | CIO | DIGITAL TRANSFORMATION LEADER

Innovative and results-driven Senior Technology Leader with a proven track record of managing all facets of IT strategy, infrastructure, security, and digital transformation across diverse industries. Adept at steering large-scale IT operations, aligning technology with business objectives, and delivering transformative solutions that drive growth, efficiency, and innovation.


Adept at leveraging ITIL and agile practices to lead cross-functional teams through complex digital transformations, fostering relationships with stakeholders, vendors, and staff, and ensuring alignment between technology and business goals. Strong advocate for elevating the role of technology as a driver for organizational change, with a focus on delivering high-impact, cost-effective solutions that enhance customer experience, optimize processes, and secure a competitive edge.

Next Plumbing and Hydronics Supply Inc.

Toronto, ON

Head of Technology
(4/2022 – present)

Technology leader responsible for all aspects of technology strategy, infrastructure management, security, and digital transformation for a multi-location organization. Reporting directly to the CFO, I provide strategic direction and oversee every facet of IT, from user support to infrastructure, security, vendor management, and budgeting.


Emterra Group Inc.

Oakville, ON

Director of Information Technology
(11/2020 – 3/2022)

Led a complete overhaul of IT operations, driving digital transformation and aligning technology initiatives with
strategic business goals across 37 locations in Canada and the U.S.

  • Strategic Leadership: Delivered enterprise-wide digital transformation, driving efficiency and business growth by redesigning core technology systems, including networks, security, and infrastructure.
  • ERP & BI Solutions: Led the upgrade and integration of MS Great Plains to 365 Dynamics ERP and the deployment of business intelligence tools, transforming data analytics and reporting capabilities.
  • IT Governance & Compliance: Developed and implemented robust IT governance frameworks, security policies, and audits, adhering to NIST CSF and PCI DSS standards, while mitigating security risks.
  • Cost & Resource Optimization: Restructured internal IT operations and outsourced services, delivering operational cost reductions while improving service quality and resource allocation.

Next Plumbing and Hydronics Supply Inc.

Toronto, ON

Information Technology Manager
(11/2019 – 11/2020)

Led all internal and external/vendor technology staff while driving the organization’s technology and digital transformation projects across 11 locations in the Greater Toronto Area.

  • Technology Restructuring & Cost Savings: Delivered a comprehensive restructuring of corporate technology systems, resulting in operational savings.
  • Digital Transformation Leadership: Managed multiple IT projects, including network and infrastructure upgrades, cloud migrations, and business intelligence initiatives, leveraging ITIL best practices to align IT services with business needs.
  • Cloud & Network Initiatives: Led the migration to Microsoft 365/Online Exchange.
  • SD-WAN Implementation: Acted as Project Manager for restructuring the networks and infrastructure of 11 locations through SD-WAN deployment, enhancing connectivity and reducing latency.
  • Vendor & Risk Management: Managed IT vendor relationships, including negotiations, contracts, performance, and risk assessments, ensuring optimized technology solutions and cost efficiency.
  • Security & Compliance: Review of security policies, audits, and best practices to align with industry standards and mitigate risks across the organization.

Surteco Canada Ltd

Brampton, ON , Montreal, QC, Greensboro, NC, Dusseldorf, DE

CIO of North Americas & Director of International Projects
(1/2014 – 12/2018)

Reporting directly to the Global CIO in Düsseldorf, Germany, and the CEO of North America, I held complete
oversight of IT strategy, infrastructure, digital transformation, and operations across North America while leading
critical international projects.

  • Global Technology Leadership: Directed the development and execution of a multi-year global digital transformation strategy, aligning IT with evolving business models. Championed the integration of disruptive technologies, modernizing global supply chain operations and enhancing customer engagement across multiple international markets.
  • End-to-End Digital Transformation: Spearheaded a comprehensive overhaul of IT infrastructure, including cloud migration, ERP modernization, and the implementation of mobile and e-commerce solutions, driving a 30% increase in operational efficiency and reducing IT overhead by 20%.
  • E-Commerce & Global Distribution Network: Led the deployment of the Magento e-commerce platform, integrated with Infor ERP systems across multiple countries, resulting in a 20-50% increase in sales across key markets including France, Italy, Germany, and Australia. The API-driven integration enabled real-time order processing, inventory management, and enhanced customer experience.
  • CRM & Sales Optimization: Implemented Salesforce CRM integrated with Infor ERP, achieving an 80% adoption rate. This initiative revolutionized sales operations by automating workflows, improving data transparency, and enhancing cross-functional collaboration between sales, marketing, and customer service teams.
  • Mobile Innovation & Operational Efficiency: Pioneered the development and deployment of mobile applications leveraging Android/Java/PHP, which transformed logistics, manufacturing, and quality assurance processes, boosting productivity by 50% and improving product quality by 30%. This initiative also reduced labor costs by 20% and accelerated response times across key business functions.
  • Data-Driven Decision Making: Developed and implemented custom real-time Business Intelligence (BI) tools, fully integrated with various scanning equipment and operational databases, enabling instant, datadriven business decisions. his toolset improved visibility into critical KPIs and allowed for more accurate forecasting and planning.
  • Cybersecurity & Compliance Oversight: As the executive owner of IT security, I established and maintained global security policies, aligning with international standards such as ISO 27001, ensuring compliance across all North American locations. Led annual IT audits for the public company, ensuring full compliance with industry regulations and mitigating risk across multiple markets.
  • Cost Optimization & Vendor Management: Delivered significant cost savings by renegotiating vendor
    contracts, consolidating services, and optimizing infrastructure investments, resulting in a 50% reduction in
    capital and operational IT expenditures. Effectively managed vendor relationships, securing strategic
    partnerships that enhanced IT performance and reduced risk.
  • International Project Management: Acted as the principal liaison for global technology initiatives,
    coordinating cross-functional teams in Germany, France, Italy, and the U.S. Led international rollouts of IT
    infrastructure, ensuring seamless implementation of complex systems such as EDI, mobile technologies, and
    logistics solutions that significantly enhanced global supply chain operations.

IT Manager, North Americas
(6/2005 – 1/2014)

Led all IT operations, infrastructure, and support services for North America, with direct responsibility for
overseeing a team of 30+ internal and external IT staff.

  • Infrastructure & ERP Modernization: Successfully managed the relocation of IT infrastructure from Mississauga to Brampton, ensuring zero downtime during plant transitions. Led ERP optimization projects that improved system utilization and enhanced productivity by 50%.
  • Strategic Budgeting & Cost Management: Developed and controlled annual operating and capital IT budgets, reducing overall IT costs by 50% while increasing investment in strategic initiatives such as cloud technologies, cybersecurity, and mobile infrastructure.
  • Business Continuity & System Uptime: Delivered 99.99% uptime for critical business systems by enhancing network architecture and deploying robust disaster recovery and business continuity plans.
  • Database & Cloud Expertise: Led the architecture and management of enterprise databases, including Oracle, Postgres, MySQL/MariaDB, and MS SQL, optimizing performance and enhancing the organization’s business intelligence capabilities. Deployed cloud-based solutions for telephony, CRM, and customer support, driving operational improvements and cost efficiencies.

Critical Path Inc.

Toronto, Ontario/San Francisco, CA USA

Systems Architect/Integration Specialist 
(5/1999 – 5/2005)

Reporting to Operations Manager, R&D Manager, Architecture & Infrastructure Manager

Played a key role in the development and optimization of one of the first global SaaS platforms, working with cross-functional teams to improve performance, scalability, and security.

  • Cloud & SaaS Development: Led R&D efforts to improve the performance of the cloud platform by enhancing
  • UNIX kernel architecture (Red Hat, Solaris, FreeBSD), resulting in a 500% increase in processing power through dedicated SSL encryption hardware.
  • Infrastructure Scalability: Deployed a multi-layer load-balanced network infrastructure for SaaS applications, enabling seamless scalability and supporting over 1M customers.
  • Security Expertise: Implemented VeriSign PKI hardware solutions for SSL encryption, gaining interest from major clients such as AT&T, NASA, and the U.S. Government.
  • Agile Development & Operations: Introduced agile code deployment practices, reducing QA cycles from weekly to daily and increasing operational productivity and system quality.
  • OEM Product Development: Repackaged SaaS solutions into localized OEM offerings, creating new revenue streams for the company and expanding its market reach.

Lara Internet Services

Burlington, ON

Sr. Systems Administrator/Integration Specialist
(3/1996 – 5/1999)

Played a foundational role in one of the earliest internet service providers, managing both hardware and software infrastructure to support growing customer demand.

  • Startup Leadership: Contributed to the development and scaling of one of the first internet service companies, managing hardware (routers, switches, firewalls, modems) and software solutions to establish and expand service offerings.
  • Cybersecurity Collaboration: Collaborated with local law enforcement on tracking and investigating cybercrime, leading to successful cybercrime convictions.


Education

Diploma, Computer Software Engineering, Computer Networking & Hardware – Mohawk College

Additional Coursework: Project Management, C++ .NET, Java, Node.js, Android Development


Tags: ERP, Customer experience, Customer service ,Digital Customer Experience Strategy, Digital Strategy, Digital Transformation, Journey Mapping, CRM, Customer Relationship Management, Data analytics, Digital Works, Data Mining, Management Consulting, Customer Strategy, Customer Experience Strategy, CEM, PMO, Program Management, Market Research, Consumer Research, Digital Marketing, Process Improvement, Journey Mapping, Digital Persona design, Data Analysis, Industry Research, Competitive Intelligence, Mobile Development, IDIs, Brand and Loyalty Strategy, Brand Analysis, UX, CX, UI, PM, CRM, Millennial, Social Media, SoMe, Supply Chain, Cloud, Process Innovation, Data Analysis, KPI monitoring systems, Sales, Marketing, SCM, Logistics, BOC, Finance, Data and Workflow Analysis, Business Operations Center, Lean, Six Sigma, #hashtag, and Synergy. Wearable Technology, #DCX, #DigitalTransformation, #Digital, #analytics,#personalization

 

Testimonials

Dr. Wolfgang Riediger

I would like to recommend Nash Stamenkovic, who I got to know in his role as CIO for Surteco N.A. in Canada.
Nash to me personalizes the modern role of a CIO. He not only convinces through his vast knowledge of IT leading his team in Canada, but he is also able to run international teams successfully by pulling and guide resources all over the world. I got to know him as a person who is very dedicated to develop a customer oriented and user friendly IT environment within the organization.

Managing Partner
Dr. Riediger Consulting

Richard King

I had and still have the privilege of working with Nash as the customer project lead for several international e-Business projects within the Surteco group of companies.
Nash brings very good technical skills and e-Business understanding to the table, but importantly is also able to relate the technology element to the business processes within the company.
His motivation to achieve, personal drive and commitment are outstanding and carry projects also over difficult phases and through workloads that require a blurring of borders between professional and private time investment.
At a personal level, it is a pleasure to work with Nash also in the more complex international projects that e-Business brings with it.

Managing Director
e5 Media GmbH

Nancy Brett MBA

I had the good fortune of working with Nash during the implementation of a multi site eCommerce solution. He is a strong leader with fantastic technical and troubleshooting skills. This has meant that the unexpected events which inevitably pop during complex rollouts ,were handled professionally and timely while keeping the team in tact.

Director of Ecommerce
LeanSwift Inc.

Tom Rieke

Nash was our CIO and IT Manager in the 9+ years I was CEO for Surteco North America. I knew from the beginning he was a uniquely talented IT professional. Nash was able to leverage his strong managerial and technical skills to position our business as the best e-Business platform in our industry. The tools he developed enabled us to retain customers and help customers achieve their service and inventory goals. Nash is well rounded in technical areas but, as CEO, it was important to me that he was interested and had the ability to understand our business and use his technical knowledge to advance our business objectives. Nash is a pleasure to work with, his work is solid, well planned and, when things go wrong, as they occasionally do in IT, he has perseverance and intellect to get the problems solved.

President & CEO
Surteco Canada Ltd. & Surteco USA Inc.

Douglas Lyon

I have worked at Surteco NA along with Nash for many years. I am a Regional Sales Manager based out of Michigan – Nash is IT Manager at our North American HQ and main plant in Brampton, Ontario.

As I am not located at our plant, the IT support I need is vital for my daily tasks. Nash has done a superior job in helping and assisting me either directly or through his subordinates in making sure my computer and my access to system information works perfectly.

Nash has also been responsive to my customers needs and desires in their requests for special handling of their orders and forecasting needs – putting in place communication systems between their company and ours.

Regional Manager
Surteco Group, North America

Romi Ban

I had the chance of working with Nash and reported to him for 4 and half years while occupying the role of System Administrator at Surteco Canada.

Being tech savvy he welcomes new concepts and technologies and competently incorporates them into his area of responsibility. Nash has provided great guidance and was always willing to help me grow in my job. He contributes in any way he can to resolve issues and problems. He is dedicated, competent, friendly and I would welcome the chance to work with him again.

Senior Analyst
TransUnion

Jovica Riznic

Nash was in my Introduction to Project Management class back in 2012. Through the course, he was the most prominent leader in the class in promoting online networking and initiating discussions around practical aspect of managing projects in various organizations. Nash was always ahead of the class and his work was simply outstanding. I am confident that he can become very effective leader with strong foundations in technical competences and high emotional intelligence to bring team together.

Canadian Nuclear Safety Commission